| | The VA
I love old veterans. They're totally un-PC and very rough around the edges, but they're likable in their gruff, stubborn, racist, and sexist way. Most of the vets we take care of in the hospital these days served in 'Nam. I suppose the World War vets have all passed away, and the Gulf War veterans are too young to have health problems. They address me as "baby" and "honey," and always want to know as a first order of business whether or not I'm Vietnamese. One of my patients is well over 80 years old and in the hospital for heart failure. Yesterday morning he didn't want any help getting out of bed ("Honey, get me some pajamas so I can walk around, I ain't wearing this goddamn dress"). Half an hour later, I found him in his neighbor's room (another Vietnam vet who can barely move because of severe COPD). Both were discussing the best way to chase "wimmin" and wanted to know which nurses on the ward were single.
I guess it's because of the upcoming election, but I hear the term "socialized medicine" thrown around quite a bit these days. Not that I know exactly what that means, but to me the VA is essentially a "socialized" system. Everyone gets health care that needs it, and it's all paid for by the government (or more precisely, from taxes we all pay). It works pretty well mostly: any old vet who shows up gets seen and there's a wonderful computer system that keeps accurate and complete records no matter which VA hospital he goes to. But then there are all the problems of a non-private system. My patient with the (benign) brain tumor needs surgery, but the waiting list for non-emergent problems stretches on for weeks. I make a clinic appointment for another vet at 3pm, but I have to tell him to show up at 7am to stand in line to get his labs drawn. In a system like this, there's always more demand than supply (and nobody's willing to pay more taxes).
I do believe that everyone "deserves" health care, and nobody is necessarily more deserving than anyone else. But I have to say, if there is a hierarchy of worth, I think the vets should be up there. They are, after all, the ones who put their lives on the line for the rest of us. Every time I rotate through the VA, I am more than a little ashamed of the care these men (and women) receive. In a system where nobody is paid more for extra work, there's an unavoidable culture of laxity, laziness even, though the staff generally do care about their patients. It's just human nature to coast when there's no motivation to do otherwise. And then there are the never-ending lines: lines to get your blood drawn, lines to be seen by a doctor, lines for transport to take you down for a test (it's always amusing to see the queue of old men in their wheelchairs waiting in the hall to go down to x-ray), lines to have surgery... these vets need superhuman patience. It comes down to the little things. At the private hospital down the street, everyone goes the extra mile, there's a fountain in the lobby, and patients get fussy if they have to wait for 20 minutes. At the VA, I'm apologizing to my patient as I hand him a stained set of pajamas I dug out of the "clean linens" room ("Baby, I don't care what color they are, just gimme them pants!").
Kinda makes me wonder... do people have any idea what the trade-off would be, to convert universally to a system like the VA?
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| | Posted 3/2/2008 7:42 PM - 160 Views - 8 eProps - 4 comments
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